![]() Some customers also report delays in deliveries. However, negative reviews report that the portions are very small. Positive reviews state that the quality of the food is consistent and that the meals are satisfying and have varied flavors. Reviewers on Trustpilot give Freshly an average rating of 4.9 out of 5 stars. The company has closed 19 complaints in the last 12 months. The BBB gives the company an F grade, and the average customer rating is 4.54 out of 5 stars. Freshlyįreshly does not hold accreditation with the BBB. Some customers also say the service is too expensive. However, those who have left negative reviews report experiencing delivery delays and missing meals. However, customers give this service an average of 4.2 out of 5 stars on Trustpilot.Ĭustomers who have left positive reviews on Trustpilot state that the food arrives on time and is tasty and that the portions are plentiful. Customers on this website give Factor an average of 1.36 out of 5 stars, and the company has closed 33 complaints in the last 12 months. Factorįactor does not currently hold accreditation with the Better Business Bureau (BBB). Individuals can also reuse it - for example, in pet bedding.įactor and Freshly both have generally positive customer reviews. The insulation in delivery boxes is made of denim and is 85% biodegradable. Otherwise, a person can open the gel pack, toss the contents into the trash, and recycle the plastic casing. A person can recycle the containers, the plastic seals, and any paper products that arrive with the meals.įreshly encourages people to reuse the gel packs that keep the meals cool during shipping. Freshlyįreshly meals come in microwave-safe Go-Green plastic containers. A person can recycle these packs, reuse them, or donate them to places such as:Ī person can also recycle the cardboard delivery boxes and the insulation, which is not the case with Freshly insulation. The company ships its products in insulated boxes that contain gel packs to keep the meals cold. A person may wish to freeze their meals, which they can do safely before this date. Notably, there is controversy over the effects of this chemical on human health.Įach meal has a use-by date on its label. The packaging is free from bisphenol A, better known as BPA. Factorįactor uses plastic packaging that it says is recyclable and safe to heat in the oven or microwave. To cancel a subscription, a person needs to navigate to “My subscription” in the settings.īoth Factor and Freshly use specialized packaging to keep their meals fresh and avoid the usual chemical preservatives that increase the shelf life of prepared meals. ![]() Changing or skipping mealsĪ person can pause, cancel, or change their subscription at any time before their weekly shipping deadline.Ĭustomers can click the “Skip” button underneath their order to skip a delivery. They can then pick meals from the Freshly menu. ![]() Next, they need to select their delivery day from a list of options. FreshlyĪ person needs to choose how many meals they want to receive and then create an account. Central Time on the Wednesday prior to their next delivery.
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